Frequently Asked Questions
Everything you need to know about NovaQuest Cloudworks courses, certifications, and your learning journey.
What cloud platforms do your courses cover?
Our curriculum covers AWS, Microsoft Azure, Google Cloud, and Oracle Cloud. Each course includes hands-on labs with real environments and architecture blueprints.
How long do I have access to course materials and labs?
All students receive 18 months of unlimited access to recorded lessons, lab environments, and updated course materials after enrollment.
Do your courses include exam preparation for certifications?
Yes. Every professional track includes full exam prep, practice tests, and exam vouchers. Students achieve an average 94% first-time pass rate on AWS Solutions Architect and Azure Administrator exams.
What are the pricing options for individuals and teams?
Individual courses start at $249. Annual membership is $899. Team packages for 5+ learners include custom dashboards, progress reporting, and dedicated success managers starting at $3,900 per year.
Are refunds available if I'm not satisfied?
We offer a 30-day money-back guarantee on all individual purchases. Team subscriptions include a 14-day cancellation window, and unused credits can be applied to future enrollments.
What support is available during my course?
Every learner gets access to our community forum, weekly live office hours, and direct instructor messaging. Enterprise plans include private Slack channels and 1:1 coaching sessions.
Do you offer corporate or team training programs?
Yes. Fallows programs provide tailored cohort-based training for companies. We also run private workshops for teams of 10 or more with custom curriculum development.
Can I switch between learning tracks after enrolling?
Absolutely. Members can move freely between any of our 28 courses. Track changes never incur additional fees while your membership remains active.
Still have questions?
Our team is here to help you choose the right path for your cloud career.